Refund Policy

30-Day Refund Policy, (unless otherwise noted on the product page)

We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, you may return it within 30 days of receipt for a full refund of the purchase price, minus the cost of shipping and handling.

To initiate a return, please follow these steps:

1. Contact our customer service team at info@mojiflo.com to request a return authorization number.
2. Pack the item securely in the original product packaging, if possible.
3. Include a copy of the original receipt or packing slip, and the RA#.
4. All products must be returned in good condition, to ensure full credit.
5. Ship the return package to the address provided by our customer service team.

Please note that while we offer free returns in some instances, refund postage may be at the buyer's expense. We cannot refund shipping charges, unless the return is a result of our error.

If you have any questions about our return policy, please do not hesitate to contact us at info@mojiflo.com

Please allow up to 14 days after receipt for processing your refund.